REFUND & EXCHANGE POLICY

Our promise to you:

At Unfold, our mission is to ensure your absolute delight with every purchase. If your heart isn't set on what you've received, we're here to make things right. For a smooth refund or exchange process, kindly note the following:

  • Timing is Everything: Please initiate your return within 14 days from the day you receive your order. 
  • Condition Counts: We ask that items returned are in their original state, exactly how you received them. This means they should be new, unworn, and unwashed. 
  • Let's Talk: Ready to start your return? We've made it easy. Simply get in touch with us through a direct message on our Unfold Instagram account. We're here to help guide you through every step of the way.
  • Please Note: Unfortunately, Unfold is not responsible for the return or exchange fees.